Tracey Ackerman-Ulch
SMC Director
Gold Coast Builders Association
2101 Corporate Drive
Boynton Beach, Florida 33426
(407) 732-5959

Dear Bill:
On behalf of the Sales & Marketing Council of the Gold Coast Builders Association, I would like to thank you for speaking at our Breakfast Meeting and Seminar. Thanks to you, both of these meetings proved to be a terrific success! You are an excellent speaker and your topics, as well as your presence, really drew a crowd.

Your information and overall views on customer service were very helpful --- and we hope to hear you speak again in the very near future.

Best regards,
Tracey Ackerman-Ulch
SMC Director