R. Reed Williams
M/I Homes
Tampa Division
Tampa Road
Suite D
Oldsmar, Florida
(813) 855-6965

Dear Irving:
First I wanted to tell you how happy and proud I am to be a part of the M/I team. I also wanted to let my feelings known on what I feel is a great asset to me and M/I. This great asset is Bill Herring our sales trainer. When I first spent time with Bill he pointed out several items that immediately helped me in my presentation with customers. His knowledge and experience as well as real world approach to sales training is something I personally enjoyed. Probably the best asset that Bill has is his ability to stay calm and focused when working with the customer. When Bill was working with me back in October I had a customer who liked our homes but said that our competition was $12,000 under us. Working at M/I it is very important to be able to overcome price objections and be able to point out our overall value. Bill helped me with this objection and I was able to sell this customer and have been able to overcome this objection every time I encounter this problem. I look forward to working with Bill in the future and polishing my sales skills with his experience and knowledge in Real Estate Sales.

Sincerely,
R. Reed Williams